IT Manager
Location: St. John the Baptist Parish, LA
Employment Type: Direct Hire
Position Overview
We are seeking an IT Manager to oversee all local information technology (IT) and operational technology (OT) operations, ensuring safe, reliable, and secure IT and OT services for a large industrial facility. This pivotal role contributes to and helps support strategy realization, technology roadmaps, and innovation, and drives the delivery of business value for the site.
This role works closely with peers across digital and business partners to ensure the team is embedded with stakeholders while developing talent and fostering a culture of continuous improvement. The position is accountable for business results primarily achieved through the work of others: it manages staff, sets direction, and deploys resources, and carries responsibility for employee development, performance reviews, pay reviews, and staffing decisions, as well as for business, functional, or operational areas, processes, or programs. Explore more opportunities on our IT job openings page.
Key Responsibilities of an IT Manager
- As the IT Manager, manage daily operations of the team, providing guidance and mentorship and driving a culture of innovation and continuous improvement, while overseeing recruitment, development, retention, and performance to build strong talent
- Plan and lead low- to medium-complexity IT projects, delivering them on time, within budget, and to quality standards
- Ensure the availability, reliability, and security of technology systems, collaborating with key stakeholders and internal groups to identify needs, deliver effective solutions, and support business objectives
- Ensure safe, reliable, and secure operation of Operational Technology (OT), partnering with enterprise IT and the business to maintain, upgrade, and optimize critical process control systems (SCADA, DCS, PLCs)
- Manage cybersecurity and compliance by implementing robust measures across IT and OT environments, conducting vulnerability assessments with enterprise IT, leading incident response, and ensuring compliance with industry standards and safety and environmental regulations (e.g., NIST, IEC 62443, OSHA, EPA)
- Ensure high availability, redundancy, and segmentation of site networks, apply IT controls at the site, and oversee lifecycle management of hardware and software assets
- Support IT product teams in securing business buy-in, deploying, and driving adoption of digital transformation initiatives at the site, including IoT, edge computing, and digital twin
- Champion the mobility and connectivity strategy for all field devices, acting as the key liaison and leading initiatives to improve device reliability and user experience in the field
- Oversee contracts and performance of vendors and contractors providing IT and OT systems, specialized industrial software, and network services, aligning external resources with operational goals and technology roadmaps
Required Qualifications for an IT Manager
- Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or another computer-related field
- 10 or more years of diversified IT experience
- 3 or more years of direct or indirect leadership experience
Preferred Qualifications
- Experience with Operational Technology (OT) infrastructure
- Experience with portfolio and product management, particularly in an Agile or Scaled Agile Framework (SAFe) environment
Technical Skills for an IT Manager
- IT and OT Operations Management
- Cybersecurity and Compliance (NIST, IEC 62443, OSHA, EPA)
- Industrial Control Systems (SCADA, DCS, PLCs)
- Network Availability, Redundancy, and Segmentation
- Hardware and Software Asset Lifecycle Management
- Digital Transformation (IoT, Edge Computing, Digital Twin)
- Mobility and Connectivity Strategy
- Vendor and Contract Management
- IT Project Management
Eligibility Requirements
- This position is not available for C2C engagements
- Candidates must be authorized to work without current or future visa sponsorship